Service & Maintenance

Why Is Maintaining My Filter System So Important?

Neglecting maintenance often results in your treatment system not working properly, and can result in costly repairs down the line in plumbing/appliances, the treatment system itself and in some cases your health.

Many units require maintenance to work, for example certain cartridges or a new UV light is required annually to work, or else it will have no affect on the water, or sometimes worsen the quality. Water pressure can be decreased. Many times there becomes a domino effect of issues especially for systems with multiple units.

Here are just a few of the issues we look for when maintaining your filter system:

  • The resin/media inside each tank have expected lifespans. This can be affected by water quality, amount of flow, and lack of maintenance.
  • Eventually tanks will need to be “rebed” or “tank swapped”. The control valves are very reliable but do need occasional maintenance, especially in applications with high iron.
  • Cartridges filters, especially if using carbon or reverse osmosis, also have expected lifespans. Even before restricting the flow of water, they can expire so it is important to change the out regularly.
  • UV bulbs last 1 year and will rapidly lose their effectiveness so it is important to swap the bulb out and ensure the quartz sleeve is crystal clear on an annual basis.
  • Professional maintenance is highly recommended annually for most systems.

What Is Involved In The Maintenance?

The maintenance process will depend on the type of system that is installed. In general, the water is tested to ensure the unit is working properly and maintenance is done to manufacturers specifications.

Depending upon the maintenance and servicing you’re seeking, below is a bit more about how we offer service.

Incoming and outgoing water is tested, the interior of the valve head is cleaned and necessary parts replaced, manual regen is run to ensure all functions are working properly, backup batteries may be replaced, settings may be reprogrammed, etc.

Incoming and outgoing water is tested for pH, and the tank is refilled with fresh media to replace what has dissolved into the water. The unit is flushed out and returned to service.

The UV lamp is replaced and the quartz sleeve on the inside is removed to check for stains/buildup. This is cleaned or replaced along with the O-rings, the timer (if applicable) is reset and unit is flushed out.

Cartridges are replaced, housing is cleaned of buildup and sanitized, unit is flushed out. Storage tanks are repressurized.

Open-to-air systems are breeding grounds for bacteria. The system is sanitized or if bad enough, will be taken apart and cleaned. All safety features are tested, necessary parts and batteries are replaced, system is inspected to make sure all functions are working properly. Bladder tanks are repressurized.

Necessary parts on the injection pump are cleaned and replaced, injection port is cleaned out and check valve replaced, water is tested and pump is adjusted to ensure proper dosage.

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Our Water Treatment Services

Common Water Quality Problems

We've identified some simple fixes you can try first, but please don’t hesitate to contact us with any questions, concerns or help with your water quality needs.

Water Testing

At Well Water Connection, we provide professional water testing and customized treatment solutions to protect your family, your plumbing, and your investment in your home.

Home Inspections

Well Water Connection offers thorough inspections for clients who are looking to purchase a home. Our inspections may include water testing, well, pump & tank inspection, and drawdown & recovery test.

New Treatment Systems

We design and install the right solution for your home and your water, and take extra precautions so you can feel comfortable and confident it was done correctly.

Testimonial

What They Say

Recent testimonials from our happy customers.

Well Water Connection is top notch! Their customer service is superb and always return phone calls and emails quickly. Jake is an excellent technician -- he never leaves a mess, explains everything that is being done on the system and is amazingly courteous!

Kristine & Kevin B Haverhill, MA

Well Water Connection has consistently exceeded our expectations over the past 7 years. they are knowledgeable, friendly, and provide excellent customer service/maintenance for all of our well needs. They are quick to respond to emergencies and inquiries which I really appreciate. Jake has been our point person and I highly recommend him!

Cynthia G. Milton, MA

Jake called ahead of his arrival time and showed up when expected. He took the time to explain the purpose of his visit, installed a sediment filter, and did a thorough analysis of my water system. I would strongly recommend Well Water Connection and will certainly look to utilizing their services in the future.

Dave D. Dunstable, MA

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Well Water Connection offers water well drilling, pump & tank installations and services, water test and treatment systes, and more across Eastern Massachusetts and Southern New Hampshire.

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